The Unique Allied Toyota Lift Maintenance Plan

Our first two blog posts in the maintenance plan series, Part 1 and Part 2, walked you through what a planned maintenance is and what the benefits are. Our blog series continues this week  with our final planned maintenance post – Allied’s unique planned maintenance process.

Each forklift follows Allied Toyota Lift’s 3-part planned maintenance process.

  1. Operation – Does the technician uncover any issues while the forklift is being operated?
  2. Physical Inspection – Does the technician see any wear, tear, or replacements needed?
  3. Fluids & Filters – What can the technician check, add, or replace to make sure your forklift is running smoothly?

Allied’s technicians have been uniquely trained to follow a consistent process for planned maintenance. Using one of Allied’s state-of-the-art vans as home base, the technician drives the forklift from its location to the van. While driving the van, the tech completes the Operation checklist while in-use. This process allows the tech to experience the forklift in a real in-use setting, making sure any problems are detected and your unit is running in top-notch condition.

Once the tech reaches the van, the tech performs the physical inspection portion of the maintenance process. The focus of this portion is safety. Our techs have an inspection checklist unique to your unit, making sure that each and every part is checked. This keeps your forks the appropriate thickness, chains from breaking, and each and every part checked to prevent any accidents from happening.

Lastly, the fluids and filters are checked either adding or replacing as needed.

The forklift is driven back to its working home with the tech making sure its back to perfect working order.

Each of Allied’s technicians has an internet-connected tablet operating a paperless service system that gives them immediate access to the background and repair history of every unit they maintain. They also have online and telephone access to Toyota support for tough to diagnose problems. This paperless service system tracks this whole process electronically so there is a record of every maintenance and every part checked. Read more about our system here (link to past paperless blog post).

Allied’s technicians also have a voluntary turnover rate of only four percent per year. Our 39 technicians have a total of more than 325 years of experience with Allied (over 8 years on average), not counting experience prior to Allied. That’s a lot of experience coming to check on your forklift!

When signing up for planned maintenance, ask about their planned maintenance process. Do they have a checklist? What are they inspecting? What do they check for? What kind of technician will be performing the planned maintenance? With Allied Toyota Lift, you can be sure that we’re taking the steps to keep your employees safe and your forklifts running.

Want more information? Contact Allied Toyota Lift today.

 

Benefits of Planned Maintenance

Your forklift works hard. Reward it and keep it working hard for the years ahead.

Planned maintenance isn’t just a reward for your forklift, it is a reward for you. Planned maintenance helps alleviate the stress of surprise break-downs, costing you and your business money. It can also help boost your productivity.

Consider these additional benefits:

  • Helps reduce accidents due to component failure
  • The ability to budget for repairs
  • Better operational availability (The amount of time that the equipment functions as needed)
  • Increased safety
  • Increased efficiency
  • Your forklift will be properly maintained on a fixed maintenance schedule giving you the ability to plan ahead and adjust workload schedules
  • Maintenance plans can be financed with your purchase

With Toyota, you can also be rest assured that a technical expert will be servicing your forklift. Toyota has stringent training standards requiring numerous on-line and classroom courses. Training includes planned maintenance (PM) performance, IC and electric motors, mast operations/mechanics, electronic theory/systems, hydraulic concepts, model-specific operations/repair, safety procedures, and advanced diagnostics. The certification curriculum contains over 100 courses representing almost 200 hours of classroom time and another 100 hours of online training. All Allied maintenance/repair personnel have extensive mechanical education/experience before they are hired. They then achieve Toyota Certified Technician status within their first six months on the job and subsequently pursue Master Technician levels. With this level of training and expertise, you have peace of mind that your forklifts will continue to operate safely and with little downtime.

 

For more information about maintenance plans, contact Allied Toyota Lift today.

Planned maintenance – What is it?

What’s inspected during planned maintenance?

Toyota’s maintenance plans offer you unmatched peace-of-mind and protection of your investment. Toyota maintenance plans provide ongoing upkeep of your forklifts and help detect any problems before they turn into something that negatively impacts your business. Depending  on the maintenance program you choose – full maintenance or planned maintenance – you can rely on Toyota.

Planned Maintenance gives forklift owners the opportunity to be proactive and budget for repairs. Each time a forklift goes through Planned Maintenance at Toyota, the following things are inspected:

  • Mast, lift chains, forks, hydraulics
  • Running and braking system
  • Control system
  • IC engine or electric motor
  • Vehicle body and safety components

In addition to inspections of the above items, each forklift follows Allied Toyota Lift’s 3-part planned maintenance
process.

1. Operation – Does the technician uncover any issues while the forklift is being operated?

2.Physical Inspection – Does the technician see any wear, tear, or replacements needed?

3.Fluids & Filters – What can the technician check, add, or replace to make sure your forklift is running smoothly?

All of our technicians are insured, certified, and are enrolled in Toyota developed technician classes that focuses on expert trouble shooting techniques that allow for quick identification of a problem and lift truck repair. Should you need to send your equipment to one of our shops for more complex forklift repairs, you can be confident that our state of the art facilities equipped with the latest diagnostic equipment will repair your equipment back to OEM factory specifications quickly.

Planned Maintenance is a thorough inspection made to keep your repair cost low and surprises minimal. For more information on Planned Maintenance, contact Allied Toyota Lift or visit our repair site here.

Look for our next blog post: What are the benefits of planned maintenance?

NEW PRODUCT SPOTLIGHT: Tora-Max

Toyota Material Handling, U.S.A., Inc. (TMHU) recently launched a new AC-powered walkie pallet jack under the brand Tora-Max. The 4,000-pound lift capacity walkie, built for customers in search of an entry-level walkie, provides a simple solution and solid performance. The Tora-Max walkie has a target delivery time of four weeks or less and retails for $2,999.

The new product serves small businesses and hand pallet truck users who are ready to step up to powered equipment. Tora-Max also provides a solution to manufacturers with a “no forklift policy” on the plant floor. Tora-Max walkies are available now at Allied Toyota Lift.

“Tora-Max is the walkie for customers who want a fast, easy, turnkey solution,” said TMHU’s electric product planning specialist Martin Brenneman. “It’s the right no-frills product for the value buyer.”

The new Tora-Max walkie features include:

  • Single point watering system with tool-free cover removal for simple battery maintenance
  • On-board battery charger
  • Standard wet-cell battery pack
  • Standard turtle-mode button for pinwheel turning in a 93-inch space
  • Multi-functional control handle with ergonomic grips
  • 4 mph travel speed
  • 12 month, 1,000 hour, parts-only warranty

Other important benefits include:
1. Improved ergonomics, protecting the health of your workforce
2. Increased productivity of your workforce
3. Improved storage densities in your warehouse

 

 

About Tora-Max
The name Tora-Max is derived from the word Tora, which means tiger in Japanese. Max stands for maximizing productivity, which is the result of using an AC-powered electric walkie in many applications. To learn more about the new Tora-Max walkie pallet jack, visit Tora-Max.com.

Forklift Abuse

Are you wondering if you have higher than average forklift repair costs? Do your forklifts seem to take a beating by your operators on a day-to-day basis? You may have forklift abuse happening in your workplace.

It’s not easy identifying forklift abuse, but with these tips and observations, you can cut down on costly repairs.

Common Causes of Forklift Abuse:

  • ISSUE: Substandard Floor Conditions
    • Description: Debris on the floor can cause damage throughout the forklift.
    • Tip: Make sure your floors are clean and dedicate a resource to monitoring floor conditions throughout the day.

 

  • ISSUE: Inappropriate Operating Practices
    • Description: Improper operator behavior such as impacts, pushing pallets, and losing control of your forklift can all lead to costly repairs.
    • Tip: Safety training is a great idea to address inappropriate practices and can help your operatorsunderstand better safety practices.

 

  • ISSUE: Unsafe lifting and traveling speeds
    • Description: Unsafe traveling speeds can cause accidents both on the floor and by raising heavy loads improperly.
    • Tip: Slow down while lifting loads, going around corners, and make sure to sound your horn.

 

  • ISSUE: Incorrect Equipment
    • Description: Incorrect equipment can cause premature wear, failures, inefficient usage, and high maintenance fees.
    • Tip: Not sure what equipment you need? Ask an expert to help you figure out exactly what you need for your unique job.

 

Most cases of forklift abuse can be prevented by properly training your operators with the appropriate safety procedures. Not only is it beneficial to your bottom line, it’s required by  OSHA! Allied Toyota Lift offers a comprehensive listing of onsite safety classes.

Toyota’s proprietary T-Matics system can also be a great monitoring tool for your business. T-Matic
s is a fleet management tool that tracks and reports operating behavior of the forklift and operator. No more wondering how,
where, or when your forklift is being used! Read our blog post here to discover more about our T-Matics program.

Want to find out more? Contact us today or visit our safety training page.

Forklift Safety: OSHA/CCOHS Forklift Training & Regulations

In a workplace environment, most employee injuries and property damage can be attributed to a lack of, or inadequate, training. A comprehensive forklift safety training program is one of the most effective ways to combat workplace injuries.

There are specific rules set forth by the Occupational Safety & Healthy Administration (OSHA) concerning forklift operator training and licensing.

OSHA 29 CFR 1910.178(1) requires that employers provide forklift operators training for vehicle inspection and maintenance. Operators must be over 18 years of age and be recertified at least once every three years.

Busiesses are required to develop and enforce a written program that includes, but is not limited to:

  • Forklift Operator training
  • Licensure
  • Review/renewal program

This is an OSHA requirement for every forklift operator within an organization. Every aspect of the forklift operation must be covered, from setting the parking brake to forklift speed.


Forklift training is available online; however, an operator cannot be certified to operate a forklift through an online course. OSHA certification requires:
1.Formal instruction in any combination: lectures, discussions, online courses, video presentation, written material

2.Demonstrations performed by a certified trainer and then exercises performed by the trainee

3.A thorough evaluation of the forklift operator’s performance on the job

OSHA has a 10-hour and a 30-hour forklift training. The 10-hour forklift training focuses on training the forklift operator and the 30-hour training is geared toward management, safety individuals, supervisors, and other individuals who are responsible for workplace safety. One of these trainings will be required for anyone who operates a forklift.

Allied Toyota Lift can provide your forklift operators with one-on-one forklift training onsite at your location or at our dealership. For more about our training options, visit our training site here or contact us today to schedule your safety training class.

Forklift Inspections & Pre-Operation Checklist

Material handling best practices, tips, information, and more

 

Forklifts are a common sight in many industries. Whether used in warehouses, manufacturing plants, retail applications or elsewhere, forklifts are crucial tools in the daily operations and supply chains of most businesses. Because of this frequent level of use, many operators and nearby pedestrians can become complacent regarding safety protocols. This complacency can have many ill effects, including asset damage, employee discipline, fines, injury, and even death.

According to the Operational Safety and Health Administration (OSHA), an average of 100  employees are killed each year in forklift accidents, and as many as 95,000 total forklift accidents occur on an annual basis. In many cases, these accidents are avoidable. While Toyota forklifts are carefully manufactured with safety top-of-mind, safety protocols must be followed correctly for operators and pedestrians to be protected.

 

THE IMPORTANCE OF INSPECTION

Beyond behavioral causation, injuries and fatalities also stem from detectable equipment failure when employees do not properly inspect and assess equipment before use. Safety regulators, forklift manufacturers and many companies encourage that forklifts be inspected before operation, but these inspections are often neglected or poorly documented. Safety is an obvious reason that these inspections should be conducted regularly, and so is compliance – thousands of dollars in fines could occur based on failure to determine forklift safety prior to operation.

Protecting company reputation, finances, property and lives against this sort of failure and related accidents typically requires only one measure be taken – pre-operation forklift inspections carried out according to a thorough checklist. In addition to the safety and compliance related aspects of regular forklift inspections, there is also a cost-savings component related to proactive discovery of issues and predictive maintenance. Discovering problems, or festering problems, sooner helps limit and plan downtime and can be an easier, less expensive repair than a full blown issue. Creating and adhering to a pre-operation inspection regiment is not inherently difficult, but it does take continuous corporate support and a high level of operator discipline.

 

PRE-OPERATION INSPECTIONS: WHAT MUST YOU DO?

In its 29 CFR 1910.178 standard language, OSHA states that forklifts must be inspected either daily, or after each shift in cases where vehicles are in round-the-clock use. If problems are discovered, they must be reported and the forklift must be removed from service immediately. While there are no mandates in the standard as to precisely how the inspections
must be conducted, there are suggested best practices readily available.

 

WHAT SHOULD GO IN A CHECKLIST?

If you do not have a pre-operational checklist for your forklifts established, do not worry – they are fairly intuitive. Manufacturers often provide sample checklists that are updated and customized as necessary. Referencing these directions are your best bet. If you wish to create your own checklist, though, the following is a list of the kinds of items that should be included:

  • Check fluid levels (oil, water, and hydraulic fluid, for example)
  • Check for leaks, cracks, and visible defects everywhere on the forklift
  • Check mast chains visually; avoid use of hands
  • Test mast chain tension by lifting the load backrest to eye level – the mast chains should be level and any tilting may signify stretching or broken rollers
  • Check tire condition, pressure, and look for any cuts or gouges
  • Determine fork condition, remembering to check the top clip retaining pin and heel
  • Ensure load backrest extension functions properly
  • Check functionality of finger guards
  • Ensure safety decals and nameplates are legible and match the forklift model
  • Check that the operators’ manual and log book are present and legible
  • Ensure the operators’ manual compartment is clean of debris
  • Test all functional safety devices, such as seat belts and horns
  • Check the brakes, steering controls and other operational items for proper function

Depending on the type of forklift you are using, there may be other propulsion-specific aspects to check:

Electric Forklifts 

  • There is no fraying or exposed wires in cables or connectors
  • Battery restraints are functional
  • Electrolyte levels are proper
  • The hood latch is operational

All Internal Combustion Forklifts

  • Engine oil and engine coolant levels are proper
  • Air filters are clean and in place
  • The radiator is free of cracks or other defects
  • The hood latch is operational

Liquid Petroleum Gas (LP) Internal Combustion Forklifts 

  • The tank is properly mounted, fits with the vehicle profile, has all restraints and brackets attached, and has no dents or cracks
  • No leaks can be detected
  • The pressure relief valve is facing upward
  • Hoses and connectors are attached and functional

PROTECT YOURSELF AND YOUR EMPLOYEES

Proper pre-operation inspection protocols are vital in helping avoid workplace injury, and they should not be difficult to manage.

Need help creating your own checklist? Contact Allied Toyota Lift today!

Commitment to Customer Service: Paperless Service System

Allied Toyota Lift has long had a commitment to the customer. Since our inception almost 50 years ago, we’ve stood by our superior products by using the best parts and technicians Toyota has to offer. Not much had changed over those 50 years in the service department…until now.

In 2017, Allied instituted EveryWare, a paperless service system. Saying goodbye to the days of paper work orders and manual updates, the service team now uses tablets and electronic information to manage their day-to-day service requests. Not only can technicians continue to provide that top-notch service you’ve come to expect from Toyota, but now it’s faster, more efficient, and better communicated to every customer we interact with.

The Paperless Service System is a field service solution for smartphones, tablets and laptops which completely integrates with Allied’s equipment management system. Technicians can use this service feeling confident that all the data behind it is up-to-date from Allied’s home office. Not only have the technicians noticed an increase in productivity, but our customers have noticed as well.

 

Check out just a few of the top benefits of the new paperless system.

 

 

Customer benefits of a Paperless Service System:

 

1.Faster service

  • Electronic work orders – Technicians can easily find work orders in the system. Whether it’s planned maintenance, repairs, or a search by customer name, information is accessed quickly and easily making for a faster service experience.

2.More efficient service

  • No lost paperwork – Because all of the information is electronically stored on the system, there is no more lost paperwork. Gone are the days of writing carbon copy work orders for our customer records.
  • Complete information at hand – Techs have all the information they need at hand. Where a phone call to home office asking for past service history used to be an everyday occurrence, now all it takes is a touch on the tablet for the tech to have everything he needs for the job.

3.Better information

  • Comprehensive equipment information – Everything about the units is accessible on one screen. Equipment information such as hours, warranty information, year, serial numbers, etc. are all easily accessed on one page. No more confusion about equipment details.
  • Complete service history – The unit’s complete service history is saved in one place. Now customers can see exactly what’s been done to each unit and when. What were the hours when it was last serviced? Is there a problem that continues to pop up on a unit? When was its last planned maintenance?
  • Parts history – Now technicians can see every part that has been replaced on a unit and when. Has that bypass hose been replaced more than once? Now we know to take a deep look.
  • Technician history – We can see who has worked on units and when.
  • Reason for service – Was the service for planned maintenance or for something unexpected? This helps build the story of how we can best service customer equipment.

4.Better communication

  • Parts requests – A request can now be done in the system instead of a phone call.
  • System “stories” – Techs can choose from thousands of pre-populated service issues to enter as service stories, cutting down on confusion or handwriting mistakes.

5.More consistent experience

  • Planned maintenance checklist – A checklist ensures equipment’s critical parts and processes are being checked every time.
  • Mandatory customer reviews – When techs review the checklist, customers have the option to reject, quote, or repair each service issue. This decision record is saved into the service history so there’s an exact record of what each customer chose to do and when.
  • Better quotes – With an exact understanding of the problem and parts involved, our quote experts can better address just exactly what needs to be fixed.

6.Faster billing

  • Because we have eliminated paper tracking, we can get you your bill faster. No more waiting on our invoicing department to shuffle around those work orders.

The Paperless Service System has allowed our service team to spend less time on administration and more time on servicing and maintaining our customer’s fleet of equipment. Allied is committed to our customers and this new system is just one more way we show customers how serious we are about service. Just like Toyota’s quality products, this new system is not easily replicated and we are proud to say is a unique way that we can serve our customers.

Find out more about our Paperless Service System or the repair services we offer by contacting Allied Toyota Lift today.

Benefits of Renting a Forklift

The forklift truck is a highly efficient machine used in many industries for the lifting and moving of heavy loads. There are 3 ways a company can acquire a forklift: buy, lease, or rent. Depending on your business needs, owning or leasing a forklift may not be an ideal solution. While generally the more expensive of the 3 ways of acquiring a forklift, renting a forklift often will be the most flexible and economic solution for your business.  In today’s fast paced business environment, many companies recognize the many competitive advantages found in renting a forklift.

  1. 1. Satisfy Temporary Demands
  • Replace equipment that is out of service for a short term
  • Provide additional equipment for a seasonal demand or temporarily increased production
  • Perform a specific job for short time frames such as inventorying
  • Researching new Material Handling processes with new and unfamiliar equipment

2. Increased Flexbility 

  • There is the “no commitment” advantage. You can rent a forklift at any time with the flexibility to return it at any time
  • You can invest your scarce capital funds where needed with no ROI consequences
  • Easy budgeting. One monthly price covers all expenses
  • No worry about adding an additional maintenance burden to your facility

3. Improve Operations

  • Compliant with the latest safety standards
  • Fuel efficient & emissions compliant
  • Latest ergonomic technologies to improve production and warehousing efficiencies
  • Equipped with the precise accessories needed to do your job safely

If you are interested in renting a forklift, call your local Toyota dealership. Be sure to discuss your Material Handling application needs with our Rental Fleet professional to choose the right forklift for your business requirements.  And often have it delivered the same day to your facility.

Want to know more about rentals? Contact Allied Toyota Lift today.

The Toyota Value Proposition

Toyota Forklifts = Quality, Durability, Reliability & Value

Material Handling Best Practices, Tips, Information and More from Toyota

 

When you’re considering various brands of forklifts, you’ll likely consider four key factors: quality, durability, reliability and value. All four of these factors are necessary to make the best investment decision.

Take a look at how Toyota forklifts stand among competitors in these four categories:

  • Quality:

Toyota forklifts are manufactured with the highest attention to detail, using the highest quality parts made by Toyota. If an issue arises while a Toyota forklift is being manufactured, the entire line stops at once and waits for the issue to be resolved before moving on. You would be hard pressed to find a manufacturer that demands the same attention to detail.

  • Durability:

Are your day’s long? Are your forklifts a lifeline for your job? You need something that’s dependable and that can last. Toyota has been ranked as the most durable forklift available by forklift purchasers for 10 years in a row.

  • Reliability:

At Toyota, we understand that you need your forklift to work when you have a job to do. We respect that. Toyota forklifts are proven to offer more up time than any competitor.

  • Value:

When you’re comparing forklifts, you’ll notice Toyota is not the cheapest option up front. However, the real value of a forklift is limiting long-term costs, and that’s where Toyota excels. A Toyota forklift is made with high-quality parts and highly trained workers, which decreases downtime and adds to the value of your forklift.

If you look at these four factors – quality, durability, reliability and value – there’s no question that Toyota is the smart choice.

The Long-Term Value of Toyota

With proper care, your Toyota forklifts will be strong assets for years to come.  You may choose to take advantage of industry-leading residuals with a Toyota Industries Commercial Finance (TICF) lease or you may decide that purchasing a new forklift is best for you because you plan on using it indefinitely. Both long and short-term rentals provide needed solutions to thousands of forklift customers across North America each year, particularly during peak seasons. A trusted Toyota Certified Technician is never more than a phone call away and your Toyota forklift dealer is one of the best in the business.  From production using the world-renowned Toyota Production System to delivery through Toyota’s own Delivery Experience program to lifetime use, Toyota is interested in you, your business and your needs. Toyota is value and we want to be your partner for life.

As you can see, the Toyota total value story is unique only to Toyota.  Toyota forklifts are manufactured to perform, to be reliable and durable and to be a long-term value for you and your business.

Now that’s a story of total value — total value that lasts.

Need help choosing the right forklift? Find the right forklift for your needs here.

We’d be happy to talk to you about what makes Toyota a good choice. Contact Allied Toyota Lift today.